Yes. ARTE comes with a 12-month limited warranty, effective from date of purchase, which covers manufacturing defects for domestic use only.
What does this warranty cover:
- Parts replacement due to manufacturing defects are covered for full 12-month warranty period.
- Free on-site servicing and parts within first 6 months.
- $75 per visit after the first 6-month period.
- If there is a need for any payment required for servicing or parts replacement that is not covered by the warranty, you will pay up to a maximum of $150 which includes parts, transport and labour.
- Within the first 3 months, at our discretion, we could offer a 1:1 exchange.
What the warranty DOES NOT cover:
- Removable parts, accessories, and damage from misuse.
- The product was not purchased from Kettle And Pods directly, or not from an authorized reseller in Singapore.
Our support team is just an email away. Whether it’s setup, troubleshooting, or maintenance tips, we’ve got you covered.
